Standorte — the central glue
A Standort (location) is the primary organizational unit above Lead Pools and Calendars. It holds the location’s address, phone, email, and website, and it’s the join key that lets a Lead Pool know which Calendars belong to it (and vice versa).
This article is short on purpose, but the concept matters: Standorte are what makes location-aware automations possible without a single if/else chain.
Why Standorte exist
Section titled “Why Standorte exist”Before Standorte, a multi-location org had to encode “which location is this lead from” in branching logic inside every automation. Sending a confirmation email? You’d branch on the Lead Pool name to pick the right reply-to address and phone number. Adding a fourth location later meant editing every flow.
With Standorte, you instead:
- Define each location once, with its address, phone, email, and website.
- Map each Lead Pool and each Calendar to its Standort.
- Reference
$studio.phone,$studio.email,$studio.addressetc. in automation templates.
At runtime, RocketLead resolves the correct Studio variables based on which Standort the triggering lead or booking belongs to. One automation, N locations.
How to set one up
Section titled “How to set one up”Console → Settings → Standorte → New Standort. The fields:
| Field | Required | Format |
|---|---|---|
| Name | yes | The customer-facing location name (e.g. “Studio Nord”) |
| Address | yes | Street + house number |
| Zip | yes | Postal code |
| City | yes | City name |
| Country | yes | Country (typically Deutschland) |
| Timezone | yes | IANA tz database name; defaults to Europe/Berlin |
| Phone | optional | +49<digits> with no spaces — see Phone & website formatting |
| optional | Whatever the customer wants as their reply-to | |
| Website | optional | With https:// prefix |
| Description | optional | Free-form internal notes |
| Linked Lead Pools | — | Pick the pool(s) for this location |
| Linked Calendars | — | Pick the calendar(s) for this location |
The “Linked Lead Pools” and “Linked Calendars” fields are the join — they’re what populates $studio.* in automations triggered by leads or bookings under those pools/calendars.
Conventions
Section titled “Conventions”- One Standort per physical location. Don’t combine two locations into one Standort even if they share a phone number; you lose dynamic targeting.
- Same name across Standort, Lead Pool, and Calendar for a given location. Easier visual mapping, easier handoff to colleagues.
- Same color across the linked Lead Pool and Calendar — calendar views look noticeably better.
Future direction
Section titled “Future direction”The onboarding flow will eventually create Standorte (and their attached Pools + Calendars) from a single multi-step form. For now, manual creation per location is the path.
What’s next
Section titled “What’s next”You’re now ready to create the Lead Pool and Calendar for each location.