Household grouping in the lead pool

Because a person exists once, the lead pool can show all their requests together. In the table view, requests that share a Hauptkontakt are grouped into one row:

• The newest request represents the group.
• Older ones sit behind an expander: “Eine weitere Anfrage derselben Person” / “N weitere Anfragen derselben Person”.
• Selecting a grouped row for a bulk action includes its sub-rows.

The list view shows the same count.

Grouping follows your filters and search: only requests that match are grouped, so a household can look smaller when some of its requests are filtered out.

Switching it off

Grouping is on by default. Turn it off in the pool toolbar’s ”…” menu → Darstellung → Nach Kontakt gruppieren. The choice is saved per user, not per org.